What are the 6 Steps to deeper conversation?
How often in our daily conversations do we really listen beyond our own thoughts to understand what another person means? And how rarely do we listen deeply enough to sense the motive and emotion behind the words? Yet getting beyond an introspective position is the first step in working with others in a collaborative way. Understanding and being able to employ three levels of listening (Whitworth, Kimsey-House, Kimsey-House & Sandahl, 2007) is an essential skill for adaptive transformational work in industry.
- Listening to self (own thoughts)
- Listening for meaning (content)
- Listening for depth (intent, emotion, intuition)
Have you had a conversation where you feel dumped on, energy sapped, sometimes negative and most likely covering old ground? Most of us have experienced this ‘broadcaster’ type, where no listening is being done.
Although, other conversations are in the ‘flow’! This is the core of great conversations, the heart of ‘being’ in the moment, unlocking positive generative discussion that leads to incredible alignment and high performance. The model, developed by Otto Scharmer, the U Theory helps explain this process for going deeper in conversation to the ‘co-creation’ target space. Moving past the download (broadcaster type) to active listening, understanding to ‘co-presence’. Then a shared experience, and a real connection.
Deeper conversation is the essence of alignment, that leads to high performance in teams.
The Otto Schamar model could help you to this target state! With the next conversation you have, perhaps take a moment to reflect, how far down this process you were able to travel. Is there something stopping the process? Source, web page: www.ottoscharmar.com [Accessed 20 May 2014] Our 6 steps for a deeper U!
We have summarised this in to 6 steps to deeper conversation. These are;
- Warm and welcoming introduction. Maintaining an open and positive mindset with a warm smile
- Ask open questions (with an open heart and mind)
- Be present, seek to understand (listen with your three eyes!)
- Let go and allow ‘flow’
- Be present, seek to align
- Create and frame what’s possible
Stay away from the download ‘broadcasters’ and enjoy exploring great conversations.